COVID-19 Response

UPDATE | Thursday, November 19

Cornucopia has been on a voluntary pause of programming in support of Public Health.  Today during Dr. Bonnie Henry’s press conference, she extended her travel advisory and she also issued an order that shuts down events until at least December 7th.  This order applies to Cornucopia.  The remaining seminars and dinners planned at the Whistler Conference Centre are therefore cancelled and full refunds will be issued automatically in the next week. If you booked a restaurant experience through the Cornucopia website, they are continuing unless you are contacted.  If you choose not to attend because of Dr. Henry’s advisories, please email info@watermarkinc.ca and we will work with the restaurant to issue a refund.

Cornucopia 2020 is now officially at its end.  The Cornucopia team considered trying to postpone some of the events until December but after listening to Dr. Henry today it seems clear the right thing to do is look to next year.  While it is disappointing that we were only able to have two event days, there is also understanding and support of our public health officials as they try to guide us through these difficult times.

We’d like to thank all the wineries, breweries, distilleries, presenters, chefs, restaurants, hotels and Cornucopia attendees (and attempted attendees!) who have been on this journey with us. Your support, patience and kindness has been greatly appreciated.

Cornucopia turns twenty-five in 2021 and it was always our intention to have events throughout the year – so stay tuned!  You may not have to wait until next fall to get a taste of Whistlers Food and Beverage Festival.

“Be Kind, Be Calm, and Be Safe”

Wishing everyone health and happiness as we approach the holiday season.

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UPDATE | Sunday, November 8

We are very sorry to ticket holders for todays events (Nov 8th) but we have to cancel our programming. Following yesterday’s announcement we had some informal communications with people in BC Health who initially believed that the order did not impact Cornucopia operations.  Based on that information we decided to operate today (Nov 8th) then voluntarily shut down the event for the next two weeks to support our community and the BC community as we once again try to flatten the curve.  We told people not to travel today to Cornucopia and that full refunds would be issued upon request – no reason needed. Since that time we have had more formal communication from Vancouver Coastal Health that Cornucopia is affected.  As such we will not be operating seminars and dinners today. We apologise to those this impacts. We appreciate your support and understanding during this time. Cornucopia is in complete support of BC Health.  “Be Kind, Be Calm, and Be Safe.”  We wish good health to you and your families.  We hope that we will be in a position to offer Cornucopia programing at the end of November and in to December.

UPDATE | Saturday, November 7

The Cornucopia Team has decided that in light of Dr. Bonnie Henry’s press conference today, our events scheduled between November 9th and 22nd will not go ahead. While it appears that the event may be exempt from the order, we have decided that the responsible thing to do is to push pause. We feel that this is the right thing to do to support public health in our collective communities and in our province. If you hold tickets to events this weekend and are not currently in Whistler, we request that you do not travel here. Please contact us for a ticket refund. To guests that are currently in Whistler and hold tickets to events happening tomorrow (Sunday, November 8) – these events are currently scheduled to go ahead. If you choose not to attend for any reason you will receive a refund. To request a refund for Sunday November 8th events please reach out to us via email at info@watermarkinc.ca
For those who have tickets for events happening November 9th to 22nd we will be automatically refunding you. We hope to reschedule some of the events in December if it is safe and responsible to do so. Thank you for your support and understanding at this time. We’re promoters of Bonnie’s mantra of “Be Kind, Be Calm, and Be Safe.”

 

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In light of the Covid-19 pandemic, Cornucopia, in 2020, will look different. As with most things, we too are having to pivot to make our event safe and yet still educational, successful and delicious.  We have taken enhanced health and safety measures to protect attendees, presenters and employees the safety of our Cornucopia team and guests is our number one priority.

If you are considering coming to a Cornucopia event, please read our health and safety measures below that have put in place to ensure your experience is a fun and safe one.

 

WHAT WE’RE DOING:

We’re continuing to update protocols based on the latest government recommendations. Here’s what to expect when you visit:

  • Online ticketing only
  • Mandatory mask wearing in lines and within building when not seated
  • Physical distance between groups while entering and exiting venue
  • Screening of all Participants including employees
  • Group seating to a max of six when purchased as six
  • Physical distance between groups while seated and while entering and exiting venue

Capacity
Seminar capacity will be limited to fifty attendees and will ensure a 2-metre distance between groups.

Dinner/Lunch experiences will be limited to fifty attendees, tables will have a maximum of six guests and will ensure a 2-metre distance between groups.

Distance between Groups
All seats will be physically distanced from other groups. Entrance and exit will happen within groups and will be physically distanced.

Cornucopia Team Screening
All people engaged to work during Cornucopia must pass a health screening prior to each shift. All team members will be required to wear a facemask or shield for the duration of their shift with the exception of Presenters during presenting.  Presenters will be physically distanced from attendees by ten feet and will wear masks if away from podium.

Attendee Screening
As part of the entry process to the event you will be asked a series of questions related to COVID-19.  Refusal to answer, an answer that puts attendee’s health status in question, or an elevated temperature will be grounds to deny entry.

Increased Cleaning
Seminars and dinners/luncheons/experiences are staggered so we can disinfect seats, replace all table linens and clean every potential touch point after every seminar/dinner. We have increased cleaning procedures and dedicated staff members focused on the task. Hand sanitizer is also available for guests.

 

GUIDELINES FOR ATTENDEES
For the safety of our team members and guests, we ask that you:

  • Stay home if your others around you feel sick
  • Wear a mask at any time you are not seated
  • Follow posted signs about physical distancing
  • Purchase tickets online – tickets will not be available on site.
  • Sanitize your hands at provided stations

Stay Home if You Feel Sick
Please do not attend if you feel sick, have COVID-19 symptoms, or have been in contact with someone who has tested positive for Covid-19.

Wear A Mask Unless Seated
Masks are required in common areas such as the lobby, washrooms, hallway and as you enter and exit the venue. Once you are in your seat, you are welcome to remove your mask.

Follow Posted Signs about Physical Distancing
For the safety of our team members and other guests, please follow all signs and physical distancing markings posted at the venue.

Sanitize Your Hands
Please sanitize your hands at the provided stations, including at the door upon entrance.

Are masks required?
Cornucopia will require all staff and all guests to wear a mask that covers their mouth and nose. Masks cannot be equipped with an exhale valve that would push unfiltered exhalation particles into the environment. If a guest cannot wear a mask due to medical or religious reasons, they must wear a Face Shield in lieu of a mask.

Masks and/or Face Shields must be worn at all times except when a guest is sitting in their designated seat.

If a guest arrives on the premises without a mask and/or Face Shield, they will be asked to leave; no exceptions.

Refund Policy:
No refunds

Exceptions:

  • If an event is cancelled by the Organizer a full refund will be issued within 45 days of cancellation.
  • A note from a doctor that due to COVID-19 you should not attend

 

Should you have any further questions or concerns, please direct them here.[/vc_column_text][/vc_column][/vc_row]